Privacy Policy

This Privacy Policy is issued by Renud GCV, with registered office at du Roy de Blicquylaan 13A, 1933 Brussels, registered in the Crossroads Bank for Enterprises under enterprise number BE0799.191.017, hereinafter referred to as Renud.

Renud attaches great importance to the protection of the data and privacy of its customers and the users of its website and in accordance with this the following Privacy Policy has been drawn up.

This Privacy Policy has been drawn up in accordance with the GDPR legislation or Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, known as the General Data Protection Regulation and subsequent national legislation (hereinafter referred to as the ‘Legislation’).

This Privacy Policy is tailored to the use of the website renu-d.com, hereinafter referred to as the ‘Website’. Any adjustments, changes or modifications to the Website may give rise to changes to this Privacy Policy. It is therefore advisable to regularly consult the content of the Privacy Policy. Adjustments will always be communicated via the Website.

Furthermore, this Privacy Policy only applies to the Website of Renud. If the Website contains links to other websites, these other websites will have their own privacy policy. Renud is not liable for the privacy measures and/or the content of these websites and therefore recommends that you also consult the privacy policy of those other websites.

1. Who is Renud and what do we do

Renud is a company under Belgian law with registered office at Blicquylaan 13A, 1933 Brussels and registered in the Crossroads Bank for Enterprises under number BE0799.191.017.

In the context of the processing of personal data, Renud acts as the controller. This policy aims to inform the user of the Website about the nature and manner in which personal data is collected and processed by Renud.

Renud determines all technical, legal and organizational means and purposes for the processing of personal data and undertakes to take all necessary measures to guarantee safe and correct processing in accordance with the Legislation.

Renud can be reached

by mail: renu@renu-d.com
by phone: +32493321910

2. Processing of personal data

Using the Website may lead to the processing of personal data.

This Privacy Policy only applies to the use of the Website.

3. How are personal data collected

Personal data are collected in the following ways:

Filling out a contact form on our Website.
Requesting information via the Website.
Visiting the Website, which allows us to obtain specific information via cookies.

4. Personal data that can be processed

The user agrees that, among other things, the following personal data are collected and processed

First and last name
Email address
Phone number
IP address
…

5. Purposes of the processing of personal data

The personal data is processed for various purposes, but only to the extent necessary to achieve the intended purpose.

Renud processes identification and contact information in the context of the execution of a (future) agreement. This serves as a legal basis for the processing of personal data. Processing this data allows Renud to answer questions that are asked.

The above-mentioned personal data can also be used for direct marketing purposes. Your prior express consent will always be requested here.

Renud also processes personal data to improve your browsing experience and to optimize the quality of her website. You can read more about this in our cookie policy.

6. Consent

By using the functionalities available on the Website, you give your unambiguous and informed consent to the processing of your personal data in accordance with the terms, purposes and principles set out in this Privacy Policy.

You have the right to withdraw your consent at any time. The withdrawal of consent takes effect from the moment of notification of the withdrawal, but does not affect the lawfulness of the processing in the past. The withdrawal of consent also does not affect the legal retention obligation that rests on Renud, or the lawfulness of the data processing that may be carried out without your consent (such as the processing necessary for the performance of the agreement).

7. Retention periods of personal data

Renud will only retain the personal data for the period necessary to fulfil the purposes as described in article 5 of this Privacy Policy.

The retention period will in any case not exceed 7 years.

In some cases, Renud reserves the right to retain certain personal data for longer than the period described above, in particular in the context of legal proceedings or for evidentiary purposes.

8. Disclosure to third parties

Renud may pass on the personal data collected and processed via the Website to her employees, staff, suppliers, subcontractors, other service providers or third-party processors (e.g. in the context of proper accounting).

Renud undertakes to only use suppliers, subcontractors, other service providers and third-party processors who offer adequate guarantees for processing in accordance with the Legislation.

Renud wishes to reiterate that some service providers, subcontractors and/or processors have access to the data originating from the cookies collected on the Website. (see cookie policy)

Renud will not sell personal data to third parties for direct marketing or promotional purposes.

In addition, Renud may pass on personal data to the competent authorities or governments if she is required to do so by law or in the context of legal proceedings.

In the event of a restructuring, takeover or merger of Renud, Renud reserves the right to transfer personal data to a third party in this process. The necessary confidentiality principles will always be observed in such data transfer.

9. Disclosure outside the European area

When Renud shares personal data with third parties with whom she collaborates, there is a possibility that personal data will be shared outside the borders of the European area. Renud will in these cases ensure that the provisions regarding GDPR are always respected by these third parties.

10. User rights

You, as a user, can exercise the rights below in the context of the processing of your personal data by notifying Renud by e-mail via renu@renu-d.com or by postal letter to du Roy de Blicquylaan 13A, 1933 Brussels.

As part of your application, Renud can ask you to confirm your identity using your identity card.

a. Right of access

You have a right of access to your personal data and the right to know how your personal data is processed, which personal data is processed, to whom this data is forwarded and how long it is stored.

Renud will make the requested data available in electronic form, unless you expressly request otherwise and this within a period of one month from the day that the request reaches Renud.

b. Right to rectification

You have the right at any time to request that incorrect, inaccurate or irrelevant data relating to you be corrected.

Renud will comply with this request immediately, unless such correction of data proves impossible or would require disproportionate efforts on the part of Renud. In that case, Renud will inform you of this decision without delay.

c. Right to erasure/to be forgotten

You have the right to request the erasure or deletion of your personal data.

Renud undertakes, taking into account the available technologies and implementation costs, to take all reasonable steps to respect this right to erasure or deletion and, where necessary, to inform any processors of this request for erasure or deletion.

The right to erasure or deletion does not apply if the processing is based on a legal ground (e.g. the performance of a contract) or if the processing is necessary to (a) allow the controller to comply with a legal obligation to process, a task carried out in the public interest or in the exercise of official authority or (b) the establishment, exercise or defence of legal claims.

Renud shall inform each recipient of personal data of such request for erasure or deletion, unless such notification proves impossible or would involve disproportionate effort on the part of Renud.

d. Right to restriction of processing

You have the right to restrict the processing of your personal data.

Renud will further investigate such requests and determine how she can comply with this request.

e. Right to data portability

You have the right to receive your personal data – processed by Renud – in a structured, machine-readable and commonly used format. You also have the right to request Renud to transfer this data to another controller of your choice. Renud will comply with these requests, as far as this is technically feasible.

f. Right to complain

You have the right to file a complaint if you believe that Renud has failed to meet her obligations imposed on her by the Legislation. You can contact the data protection authority, competent for the Belgian territory. More information is available on the website: https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen.

11. Cookies

The Website uses cookies. This allows Renud to provide you with a better browsing experience and serves to improve the functioning of the Website and its content.

12. Applicable law and jurisdiction

This Privacy Policy is governed by Belgian law. Any dispute will be submitted to the courts of the Nederlandstalige Ondernemingsrechtbank Brussel.

13. Additional information

The hosting provider that manages the server on which the Website is located is GDPR compliant. For more information, please visit https://www.hetzner.com/legal/privacy-policy/.

Servers and devices of the employees are equipped with up-to-date security software such as a virus scanner and a firewall.

Your data is sent via secure internet connections (https).

If, despite our care and the measures taken to prevent misuse, loss, unauthorised access, unwanted disclosure or unauthorized modification of personal data, you still feel that your personal data is insufficiently secured or that you feel your rights regarding the processing of personal data have been violated, we ask you to contact Renud via renu@renu-d.com.

If you have any questions after reading this Privacy Policy, you can contact Renud by e-mail at renu@renu-d.com or by telephone at +32493321910.